Complaints have been filed by AT&T that Google Voice, a messaging and calling service, is blocking calls to rural areas where it is known that local phone providers charge high fees. The Federal Communications Commission(FCC) had contacted Google with a letter asking for information regarding its Voice service. This service allows people to sign up for a single phone number that is then able to route incoming calls to mobile, office or home phones. Additional features include making calls international calls, at affordable rates.

The complaint by AT&T has had asserted that Google Voice limit rural areas in order to save costs related to rural access charges. AT&T and other large telecom providers are required to provide service for such areas.